Re: top up

leonardopariett · ‎07-11-2020

I tried to top up online because, obviously, the shops are closed. I tried with 2 different cards but every time the payment didn’t go through, i know that i have money on my cards and they work for everything else. does anyone have an idea why I’m not able to pay ?

MI5 · ‎07-11-2020

@leonardopariett

See yop up guide here Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎09-11-2020

@leonardopariett how are you getting on with this? Have you been able to topup yet?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

top up

Hello

999 days

Change account name to another

Activate mms service

WiFi calling