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top up change date

narnia
Level 1: Joiner
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i dont know if i top up i just want to know if it changed the date of new top ups

 

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Cleoriff
Level 94: Supreme
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Hi @narnia What PAYG Tariff are you on?

If it's a Big Bundle your top up date remains the same every month

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

If Its Classic  then you top up when you run out of credit or before https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go

All ways of topping up shown here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @narnia What PAYG Tariff are you on?

If it's a Big Bundle your top up date remains the same every month

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

If Its Classic  then you top up when you run out of credit or before https://www.o2.co.uk/help/pay-as-you-go/classic-pay-as-you-go

All ways of topping up shown here

https://community.o2.co.uk/t5/How-to-Guides/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/101...

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Your anniversary date is 1 month after your last top up. In order to obtain your new allowances on your anniversary date you must topup on or before that date. If you topup after that date it will change your anniversary date to 1 month after that topup.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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EmilieT
Former Staff
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Welcome to the forum @narnia smile Do you need further help with this or is it all sorted? 

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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