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sara11
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on ‎06-12-2018 13:34

on ‎06-12-2018 13:34

I am unable to send texts to anyone, each time i try keeps saying unable to send. whatsapp is working fine though

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jonsie
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on ‎06-12-2018 13:39

on ‎06-12-2018 13:39

see here:

https://community.o2.co.uk/t5/Welcome-News/O2-Network-Issues-6th-December-2018/m-p/1176516#M27758

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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sara11
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on ‎06-12-2018 13:43

on ‎06-12-2018 13:43

i know about the data issue, whatsapp working fine with my wifi, its my text messages that won't send

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MI5
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on ‎06-12-2018 13:45

on ‎06-12-2018 13:45

It's texts, calls and data that are effected.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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sara11
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on ‎06-12-2018 13:50

on ‎06-12-2018 13:50

oh right, can make and receive calls ok too, just my texts then

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MI5
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on ‎06-12-2018 13:56

on ‎06-12-2018 13:56

Yeah, seems like it's slightly different for everyone.
I have calls but no texts or data, others have texts but no calls etc......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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on ‎06-12-2018 13:58

on ‎06-12-2018 13:58

For some people the whole of their service is affected. Calls Texts and Data.

I needed my husband this morning. I rang on my landline to his works landline. Pretty simple really.

Veritas Numquam Perit

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