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Posts: 86,981
Topics: 529
Solutions: 10,962
Registered: ‎04-04-2012

Re: test

Sounds like a contract in which case, unless it has run it's minimum term, you have no choice other than to just pay the monthly bill whist you are away.
If past the minimum term you need to call 202 to get customer services to swap you to payg.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Level 63: Greatness Assured
Posts: 12,205
Registered: ‎31-03-2010

Re: test

@Kate2603  If you're a contract customer you can't just cancel it and switch to Pay & Go. Please see this link: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I DO NOT WORK FOR O2

Level 1: Joiner
Posts: 8
Registered: ‎17-04-2019

Re: test

I dont know...

 

But I signed the contract in September for 12 months. 

Ulmitited calls and messages and 50 GB.

Posts: 70,257
Topics: 674
Registered: ‎14-01-2013

Re: test

[ Edited ]

@Kate2603 wrote:

I dont know...

 

But I signed the contract in September for 12 months. 

Ulmitited calls and messages and 50 GB.


A sim only contract then? In which case you have no alternative other than pay it off and swap to PAYG @Kate2603 

*The Game Is On*


Posts: 86,981
Topics: 529
Solutions: 10,962
Registered: ‎04-04-2012

Re: test

I'm afraid you are stuck with that then @Kate2603
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 8
Registered: ‎17-04-2019

Re: test

I dont know..

But I signed the contract in September for 12 months.

Unlimited calls and massages, also 50GB.

Posts: 86,981
Topics: 529
Solutions: 10,962
Registered: ‎04-04-2012

Re: test

@Kate2603 it is a contract which doesn't end until Sept 2019. You have to pay a full 12 months on it or pay it all in one lump sum.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 8
Registered: ‎17-04-2019

Re: test

Yea.. Alright thank you for help!

Level 1: Joiner
Posts: 8
Registered: ‎17-04-2019

Re: test

Yea, youre right.

 

Thank you for help!

Posts: 68,737
Topics: 545
Solutions: 3,380
Registered: ‎04-01-2009

Re: test

If you are staying within the EU you can se your phone as normal (dependant on Brexit of course). Outside the EU then you need to ay the contract, monthly as normal if you can't pay it all off at once.