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switching from payg to rolling plan

Ollie_beak
Level 1: Joiner
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I have a balance of over £60 on my PAYG phone. Will I lose this if I go to a Rolling Plan?

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MI5
Level 94: Supreme
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@Ollie_beak 

You won't lose it but you can only use it as extra credit for calls and texts outside of allowances.

You won't be able to pay your rolling plan from it.

You be best to use it to top up your regular PAYG sim first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 149128 Posts
  • 641 Topics
  • 28467 Solutions
Registered:

@Ollie_beak 

You won't lose it but you can only use it as extra credit for calls and texts outside of allowances.

You won't be able to pay your rolling plan from it.

You be best to use it to top up your regular PAYG sim first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
367 Views