Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎18-08-2019
Accepted Solution

spend cap

hi i regurly use my payg phone credit to gamble  deposit though phone credit, i topped up 15pound yesterday and was unable to deposit i spoke to o2 who said they filled a form out to increasemy limit and still have no success, i have been looking endlessly online to find a soloution with no progress can any one please help

Posts: 70,311
Topics: 674
Registered: ‎14-01-2013

Re: spend cap

Hi @james6 

You may need to wait 24 hrs for any increase to be activated.

I would check again tomorrow and if no joy, give CS another call Guide: How to find help & contact O2 

*The Game Is On*

Community Manager
Posts: 4,785
Registered: ‎18-04-2018

Re: spend cap

Good morning @james6, and welcome to the community smiley


I hope the info above answered your question, and if you want to read more on spend caps you cna have a look at our Guide: Spend caps on O2. Don't hesitate to come back and tell us how you're getting on, and if you need any futher help at all though! 

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy