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spambox?

Anonymous
Not applicable

How do I stop one of my contacts going in to the spambox?

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MI5
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You need to mark the number as not spam.
Edit the setting in your contacts contact card or try tapping and holding on the text to see if a pop up message appears with a remove option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 10
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Anonymous
Not applicable

thanks but haven't got that option

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MI5
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What phone have you got?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 10
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Anonymous
Not applicable

Samsung GT-C3590 - quite old!!

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MI5
Level 94: Supreme
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Have a look in your message app settings to see if you have any spam options in there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 10
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MI5
Level 94: Supreme
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Try Message Settings >Blocked Numbers....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 10
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Martin-O2
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Hey @Anonymous how are you getting on with this? Did you find the setting you need to remove your contact from the spam folder? 

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Message 8 of 10
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Anonymous
Not applicable

many thanks for your concern - I am going to go into the 02 shop to let them sort it!

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Martin-O2
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OK @Anonymous please keep us updated and let us know if you have any more questions. 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 10 of 10
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