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Level 6: Acolyte
Posts: 269
Registered: ‎04-08-2016

sim swap

Hello again. Thank you everyone who helped me out.

I just found the sim that i lost and wanted to swap it to an old 1 piece sim card.

So i have requested the sim swap but not sure if it will work?

Does anyone over here know if it will or won't and how long it usually takes?

I look forward to your response. Many thanks

Level 3: Thinker
Posts: 41
Registered: ‎27-05-2020

Re: sim swap

Have you done it via my O2? I don't think it is done at weekends, I think it works similarly to a number port. So if you've requested it today it maybe completed by Tuesday afternoon.

You could call customer services on 4445 tomorow and ask them.
Posts: 112,293
Topics: 565
Solutions: 14,973
Registered: ‎04-04-2012

Re: sim swap

@b4u2 

Sim swaps do work at weekends but ports don't.

Was the one piece sim a new one or an old one you had lying around, as it may not work at all if the sim has expired past it's activation date?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 6: Acolyte
Posts: 269
Registered: ‎04-08-2016

Re: sim swap

@MI5
Hi thanks
It was a old one lying around.
Level 6: Acolyte
Posts: 269
Registered: ‎04-08-2016

Re: sim swap

@Nick_selkent
Yes it was done via my o2.
Posts: 112,293
Topics: 565
Solutions: 14,973
Registered: ‎04-04-2012

Re: sim swap

May not work then @b4u2 

Usually a sim swap is fairly instant.

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 6: Acolyte
Posts: 269
Registered: ‎04-08-2016

Re: sim swap

@M15
That's why i thought may not work.
I just prefer the old sim cards : )
Level 3: Thinker
Posts: 41
Registered: ‎27-05-2020

Re: sim swap

I prefer them too. I'm sorry to hear that it may not work.