19-04-2018 00:43 - edited 19-04-2018 01:12
19-04-2018 00:43 - edited 19-04-2018 01:12
hello i m from morocco and i want to activite my card but there is no network i have tested other phones but still no network in my card i need your help
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19-04-2018 01:04 - edited 19-04-2018 01:07
19-04-2018 01:04 - edited 19-04-2018 01:07
Hi @kingosam
In order to activate your sim card you need to speak to Customer Services
http://www.o2.co.uk/contactus
The best time to contact them is between 8-8:30am when they are not too busy and you will not have to wait too long.
Good luck and welcome to the forum.
Edited to add please remove personal information as this ia a public forum.
19-04-2018 01:04 - edited 19-04-2018 01:07
19-04-2018 01:04 - edited 19-04-2018 01:07
Hi @kingosam
In order to activate your sim card you need to speak to Customer Services
http://www.o2.co.uk/contactus
The best time to contact them is between 8-8:30am when they are not too busy and you will not have to wait too long.
Good luck and welcome to the forum.
Edited to add please remove personal information as this ia a public forum.
on 19-04-2018 01:19
on 19-04-2018 01:19
If the sim isn't working in other phones it could be a faulty sim card. Customer service can send you another with the same number. Are the other phones you tried unlocked or on O2? Is the sim a replacement for lost/stolen?
Some help here ::
https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim
on 19-04-2018 06:20
on 19-04-2018 06:20
on 20-04-2018 10:22
on 20-04-2018 10:22
Welcome to the forum @kingosam!
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