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several plan renewal

Natacha
Level 1: Joiner
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Hi, 

 

I would like to know whether I can renew several plans at the same time? My colleagues and I we all have O2 plans that need to be renewed monthly, is there a way to pay all of them at the same time or should every plan be renewed independently? 

 

After trying to renew them separately, one by one, my card stopped working after 3nd renewal, therefore I thought there might be a way to pay them simultaneously. 

 

Thank you

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jonsie
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Obviously your bank or the inbuilt website measures are picking up multiple accounts using the same card as potential fraud,

The only other way to do multiple renewals would be by calling customer service

Guide: Coronavirus Community Help and Support 

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Natacha
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Thank you!

 

The problem is they are busy now and only take queries regarding stolen mobile phone or fraude..

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