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joshua3
Level 1: Joiner
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i had a payment come out of my account for a top up on my rolling tariff. would it be possible to get that refunded back into my account as the payment came from my mothers card. myself and my mother didn’t realise it was set up as a standing order, and she needed that £15 so would it be possible to have it refunded and also for the card to be removed on the o2 account 

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MI5
Level 94: Supreme
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@joshua3 

You need to change the card details in your MyO2 but there will not be any refund for payments already made.

You will have to give your Mum the £15 if she needs it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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