Solved: problem with Big Bundle

Agnesita · ‎22-09-2021

i toppedmy number yesterday as usuall with £10, it said that he has a fresh BB but it is not possible to send messages and the internet is not working

MI5 · ‎22-09-2021

@Agnesita

If calls are working, call 4445 for O2 to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎22-09-2021

@Agnesita

If calls are working, call 4445 for O2 to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

problem with Big Bundle

Money taken yet phone not topped up!

wifi calling

Cancel my rolling plan

Pay g transfer to pay m

Change providers with same number