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preloaded sim

oldfield
Level 1: Joiner
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hi

just bought new sim, having problems getting texts and calls,

called customer services who say no credit, when asked about pre loaded credit said would

see about it then after 15 mins waiting i hung up. i text balance witch came back £00.0

followed just after text saying 7gb unlimited mins & text ??

thanks

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MI5
Level 94: Supreme
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@oldfield 

Credit is exchanged for allowances.

You have 7gb of data and unlimited calls and texts for your £10 top up.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143442 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@oldfield 

Credit is exchanged for allowances.

You have 7gb of data and unlimited calls and texts for your £10 top up.

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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