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ported number from asda payg to o2 classic payg
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on 03-07-2019 09:46
my brother ported his number from asda mobile payg to o2 classic payg as far as i know the port went through ok he can make and receive calls and can send texts but cannot receive them, the my o2 app does not recognise the number he has ported over plus when he logs into his o2 account it says he has no products which means he cannot top up he has reset his phone a sony xperia xa2 forced into a diff network then back to o2 buy he still cannot recieve text messages i tried the sim in my phone and no text messages have come through is this to do with the port or do i hace to get a new sim and do a sim swap
Solved! Go to Solution.

Re: ported number from asda payg to o2 classic payg
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on 03-07-2019 10:19
Sounds like a faulty sim.
Pop into your local o2 store for a free swap.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: ported number from asda payg to o2 classic payg
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on 03-07-2019 10:21
Seems like the sim is faulty. Go instore and they will swap it over for you
Welcome to the forum
Re: ported number from asda payg to o2 classic payg
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on 03-07-2019 10:32
Re: ported number from asda payg to o2 classic payg
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on 03-07-2019 11:05
@captainprice wrote:
can I give kudos to the both of you
Yes, you can click kudos up to 7 times a day, I think.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: ported number from asda payg to o2 classic payg
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on 06-07-2019 09:48
Re: ported number from asda payg to o2 classic payg
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on 06-07-2019 10:24
Re: ported number from asda payg to o2 classic payg
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on 06-07-2019 11:08
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)


