27-08-2024 10:54
i have changed to a rolling plan but every time i use my phone it keeps telling me i have £7.44 pence in credit this is annoying as i am now paying monthly on a rolling plan can you put the £7.44 back in my account please
27-08-2024 11:00
The credit has to stay on your account, but can be used for out of allowance charges.
Guide: Your Allowances - what is and isn't included
You can call O2 on 4445 and ask them to turn off balance notifications.