Solved: Re: payments

Rich · ‎26-09-2018

Why can I not pay by Mastercard? It says I can.

When I press pay, it goes red and says " This card is not accepted "

Bambino · ‎26-09-2018

@Rich Is the card connected to a UK bank account? If so, you will need to speak to customer service. If not, it can't be used.

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎26-09-2018

@Rich Is the card connected to a UK bank account? If so, you will need to speak to customer service. If not, it can't be used.

I DO NOT WORK FOR O2

Rich · ‎26-09-2018

Hi, Yes it is a UK mastercard. Thanks for the message

MI5 · ‎26-09-2018

Has it expired?
Might be Worth checking with your bank too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎26-09-2018

@Rich You're welcome. You'll have to speak to CS. Call. Don't use Live Chat for account related issues or payments.

I DO NOT WORK FOR O2

Rich · ‎26-09-2018

Thank you Bambino

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