payment

[jaydee1945]

got e mail saying owe £14.50 but cannot find on my 02 account so how do i pay

[TallTrees · Accepted solution]

Hi @jaydee1945 

Edited just noticed you are on  Paygo board ?

Seems you would need to check with the payment team here

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

PS be careful the email is probably a scam

Don't click on any links