28-03-202316:11 - last edited on 28-03-202317:27 by Breanna
Ref: phone number xxxxxxxxxx
I have been trying to top up using a master card and a visa card and when get to pay message comes up saying we cannot take your payment try a different card or try again, if not contact your bank.
You can reach the Payment Management team on 0800 902 0217. The opening times are: Monday to Friday – 8am to 8pm Saturday – 8am to 6pm Sunday – 9am to 6pm
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
You can reach the Payment Management team on 0800 902 0217. The opening times are: Monday to Friday – 8am to 8pm Saturday – 8am to 6pm Sunday – 9am to 6pm
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I am having similar problems. I'm trying to switch from a Big Bundle to a Rolling Plan PAYG plan. The debit card details are rejected with the following message shown: "we cannot take your payment try a different card or try again".
