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pay as you go phone

eddieb
Level 1: Joiner
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Looking to buy replacement phone. have a pay as you go phone with sim that i want to use in new phone. want to know will new phone accept my own sim with my current number.

02 wont let me buy phone only. can only get to basket by choosing sim deal.

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MI5
Level 94: Supreme
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@eddieb 

Yes, you can use your current sim.

When ordering online, you just choose the type of sim tariff you want. There's no need to use that sim when sent.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
Level 66: Unequalled
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You should be able to buy a new pay as you go phone from the online shop.
Have you chosen the correct option at the top?
The below should take you to the right area:
https://www.o2.co.uk/shop/phones?contractType=payasyougo#sort=content.sorting.featured&page=1

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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