Solved: pay as you go balance

nika · ‎24-05-2018

I have recently bought a pay as you go sim and would like to know how to see how much balance is left. When I go to 'My o2' it says that I don't have any products or services in this My O2 account, although I have been using it for several days.

Thank you for your help.

MI5 · ‎24-05-2018

Hi @nika

Various ways of doing it.
See help here
https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-05-2018

Hi @nika

Various ways of doing it.
See help here
https://www.o2.co.uk/help/pay-as-you-go/checking-your-balance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎24-05-2018

Hi @nika and welcome to the Community Let us know if you managed to check your balance following the advice above or if you're still stuck!

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