pac code

[nicola3]

hi ive asked for my pac code since friday - unable to get through to anyone unless you want to purchse a new contract! i sent the word pac to 65075 but have heard nothing - any help appreciated 

[jonsie · Accepted solution]

Guide: How to get your PAC [June 2021 Update] 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Bambino]

@nicola3 O2's systems are running very slowly. I presume there aren't many staff to maintain them at the moment. You're following the correct procedure. Maybe try again?

https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

[nicola3]

its so frustrating i have tried all these