pac code

[sam33wil]

Can't get a pac code. Texted and tried on my o2. Just says there is a issue with request. Can't speak to agent as never any available?

[O2Sophie]

Hi, @sam33wil ,

What are you sending as the message and what number are you sending it to?

[sam33wil]

Hi PAC to 65075

[MI5 · Accepted solution]

@sam33wil 

How to get PAC here Guide: How to get your PAC [June 2021 Update] 

Try again in the morning in case the system is glitching right now.

[O2Sophie]

hi,

That is correct - perhaps the text service is down? Give customer services a call on 202 ( selecting thinking of leaving o2, as that will get you through to a person ) and get them to do it for you.

[sam33wil]

How can I speak to agent online as it says to wait untill one is available . Over 20mins still nothing?

[MI5]

Probably closed now.
You need to try tomorrow.

[O2Sophie]

Give them a call first thing tomorrow. They open at 08.00