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over charged

chiko4
Level 1: Joiner
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I am with 'pay as you go' and have have paid my monthly top up on April 25th and the next is not due till May 25th.  I have also added a £4 bolt on yesterday, but I still got a message that I am being charged £2 per day.  This is horrendous as I hardly ever use my phone.

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jonsie
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jonsie
Level 94: Supreme
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@chiko4 

You need to call 4445 from your mobile

Speak to customer service for an explanation

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Cleoriff
Level 94: Supreme
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@chiko4 

Turn mobile data off.

If you have any queries about overcharges you do need to call O2 on 4445.

Veritas Numquam Perit

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