order

[jenna1]

Hi, 

I ordered a sim card from your website on 24/04/19 and still have not recieved it a week later

Please can you advise ASAp

Thanks 

[MI5 · Accepted solution]

@jenna1 this isn't customer services. Please choose a contact method from this link http://www.o2.co.uk/contactus

[jenna1]

it would help if you could actually speak to some one as none of them options help with my query!

[Cleoriff]

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@jenna1 wrote:

it would help if you could actually speak to some one as none of them options help with my query!

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Yes you CAN speak to someone. Call 4445 if PAYG or 202 if Contract.

Edited to add this is a community forum, NOT customer services. You can speak to CS on the numbers I've posted @jenna1 

[MI5]

How to track your order here https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order#qs

[Anonymous]

Pop into your local store & you will be sorted out the same day

[jonsie]

It might be worth ordering again. Order now and you should get it Saturday morning. If you go instore you would have to top up there and then, they don't just give out sims, they sell them with a top up.