order not recieved LG K10

[frank1776]

Hello my name is franklyn i ordered another lg k10 but never recieved it you said it was out of stock and might take a week please tell me whats happening. it wasent out of stock when i ordered it on your webpage and still it says in stock on your website. thanks please get back to me with more info. much appreciated

[Bambino]

@frank1776 This is not O2. This is a customer to customer community. Please contact customer service: https://www.o2.co.uk/contactus Best to call between 8-8.30 am to avoid long waiting time.

Please also remove your order number and address. This is a public forum that any and all have access to.

[frank1776]

Thanks for the advise mate much appreciated

[Cleoriff · Accepted solution]

@frank1776This is the problem with O2's online ordering service. It's not a live system so when you order a phone there is no guarantee it is actually in stock. A bit late now but we always advise people, if they are able, to go instore and purchase it there and then.

Best of luck with your call to customer services as advised by @Bambinoand welcome to the forum