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o2 rewards

pearce1984
Level 1: Joiner
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changes my number and wondering if I can claim my old o2 rewards and not have to start again from 5% I had a lot saved now lost it all. Please help
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MI5
Level 94: Supreme
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@pearce1984 

Calll customer service and they should be ble to transfer it.

It should have been done anyway when your number was changed.

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