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o2 rewards

pearce1984
Level 1: Joiner
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changes my number and wondering if I can claim my old o2 rewards and not have to start again from 5% I had a lot saved now lost it all. Please help
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MI5
Level 94: Supreme
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@pearce1984 

Calll customer service and they should be ble to transfer it.

It should have been done anyway when your number was changed.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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