Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎24-03-2014
Accepted Solution

nokia 1%20plus%20update%20problems

[ Edited ]

cannot update security patch 2019 08 on a nokia 1 plus tried factory reset still got verification problem   anbody came across this problem appreciate any help

Highlighted
Posts: 100,226
Topics: 546
Solutions: 12,741
Registered: ‎04-04-2012

Re: nokia 1%20plus%20update%20problems

@Davski 

Try removing your sim and sd card if you have one. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 79,899
Topics: 572
Solutions: 3,817
Registered: ‎04-01-2009

Re: nokia 1plus update problems

Highlighted
Posts: 86,443
Topics: 729
Registered: ‎14-01-2013

Re: nokia 1plus update problems

I can never understand why the forum does this with thread titles?

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 79,899
Topics: 572
Solutions: 3,817
Registered: ‎04-01-2009

Re: nokia 1plus update problems

Highlighted
Posts: 100,226
Topics: 546
Solutions: 12,741
Registered: ‎04-04-2012

Re: nokia 1plus update problems

I've asked too many times with no answer so CBA anymore.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Posts: 79,899
Topics: 572
Solutions: 3,817
Registered: ‎04-01-2009

Re: nokia 1plus update problems

Highlighted
Posts: 86,443
Topics: 729
Registered: ‎14-01-2013

Re: nokia 1plus update problems

There we go, that's 3 of us who CBA anymore. rofl

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 79,899
Topics: 572
Solutions: 3,817
Registered: ‎04-01-2009

Re: nokia 1plus update problems

Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎24-03-2014

Re: nokia 1%20plus%20update%20problems

thanks for the advice gave it a try update worked ok with the sim out as soon as i put the sim back in it wanted the update done again and of course it failed.