Solved: Re: new sim card

winnes · ‎07-09-2021

I have just inserted a new payg sim card into an alcatel phone. do I need to activate the sim? The phone screen is not currently responsive.

MI5 · ‎07-09-2021

@winnes

You activate a PAYG sim by topping up Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-09-2021

@winnes

You activate a PAYG sim by topping up Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

new sim card

Money taken yet phone not topped up!

wifi calling

Cancel my rolling plan

Pay g transfer to pay m

Change providers with same number