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new sim card

winnes
Level 1: Joiner
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I have just inserted a new payg sim card into an alcatel phone. do I need to activate the sim? The phone screen is not currently responsive.

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MI5
Level 94: Supreme
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@winnes 

You activate a PAYG sim by topping up Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120736 Posts
  • 605 Topics
  • 18184 Solutions
Registered:

@winnes 

You activate a PAYG sim by topping up Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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