new IPAD Pay & Go data sim not activated

[maple005]

Recently got a new IPAD Pro, so tracked down and ordered a Pay & Go data sim for IPAD. Sim arrived but no matter what I did the activation site didn't recognize the number. After many calls to O2 CS and bounced around departments I finally was passed to a representative that told me that the recent IpadOS update (15.4 I think) basically doesn't recognize O2 Pay & Go sims, so i guess O2 has removed the numbers from their databases.

Its  seems a bit strange as I cant find any word on the O2 web site about Ipad issues for their Pay & Go sims, but maybe they are hoping it will be fixed before too long. If it is an IpadOS issue i guess it wont be fixed until Apple issues their next fix/update that could be weeks / months off.

Just wondered if anyone else had come across this issue?

[MI5]

@maple005 

Sounds like complete rubbish to me.

Put the sim in a phone and buy a voucher to top up and activate it.

Guide How to Top Up (PAYG) 

[maple005]

That's what I thought originally, but the failure to activate doesn't come from the device but from the mobile broadband activation web site (mbb.o2.co.uk). The site doesn't know what device I am putting this IPad SIM into, simply its number, so I can only assume that the number has been "blocked" in the O2 number database to prevent its activation. The fact that I got the Sim from the O2 iPad specific web page, and the pack that arrived had iPad specific stamped all over it, its  a bit surprising that it wont activate. 

To a certain degree its immaterial as I simply went to another supplier for the service, but would have liked to have tried O2 Mobile Broadband.