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my son's O2 user name

may2004
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‎17-11-2023 08:49 - edited ‎17-11-2023 09:01

‎17-11-2023 08:49 - edited ‎17-11-2023 09:01

Hi,

I'm trying to upgrade my son's phone from pay as you go to monthly pay, but I forgot his user name, can you help to check it?

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MI5
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on ‎17-11-2023 08:53

on ‎17-11-2023 08:53

@may2004 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Please remove the phone number from your post as the forum is public.

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I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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may2004
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on ‎17-11-2023 08:59

on ‎17-11-2023 08:59

Thanks,  you are right, but I just wonder how to remove it now.. 

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