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Level 1: Joiner
Posts: 1
Registered: ‎11-05-2014
Accepted Solution

my sim

[ Edited ]

Hi.I have question about my acount o2 and my sim card it doesnt work and my number doesnt exist xxxxxxxxxxxx. I wont to my number back and my o2 acont.Thank you.


[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Posts: 92,867
Topics: 751
Registered: ‎14-01-2013

Re: my sim

Hi @pbharry

This is a community forum, not customer services. You will need to contact them tomorrow


8-8.30am is the best time to call. Please remove your phone number as anyone could see it on here

*The Game Is On*

Posts: 108,717
Topics: 561
Solutions: 14,396
Registered: ‎04-04-2012

Re: my sim

@pbharry you'll need to contact customer services http://www.o2.co.uk/contactus

You should make a call ot text or top up every 6 months to keep your sim active.

Also remove your number as forum is public not customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 81,255
Topics: 576
Solutions: 3,926
Registered: ‎04-01-2009

Re: my sim

It seems you are still waiting for the number transfer.Has your old sim lost connection yet?

Community Manager
Posts: 7,796
Registered: ‎23-07-2014

Re: my sim

Hi @pbharry, how are you getting on with this, did you get your account sorted in the end since you last posted?

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