Solved: Re: my sim

pbharry · ‎23-09-2018

Hi.I have question about my acount o2 and my sim card it doesnt work and my number doesnt exist xxxxxxxxxxxx. I wont to my number back and my o2 acont.Thank you.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Cleoriff · ‎23-09-2018

Hi @pbharry

This is a community forum, not customer services. You will need to contact them tomorrow

https://www.o2.co.uk/contactus

8-8.30am is the best time to call. Please remove your phone number as anyone could see it on here

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎23-09-2018

Hi @pbharry

This is a community forum, not customer services. You will need to contact them tomorrow

https://www.o2.co.uk/contactus

8-8.30am is the best time to call. Please remove your phone number as anyone could see it on here

Veritas Numquam Perit

MI5 · ‎23-09-2018

@pbharry you'll need to contact customer services http://www.o2.co.uk/contactus

You should make a call ot text or top up every 6 months to keep your sim active.

Also remove your number as forum is public not customer services.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-09-2018

It seems you are still waiting for the number transfer.Has your old sim lost connection yet?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Marjo · ‎26-09-2018

Hi @pbharry, how are you getting on with this, did you get your account sorted in the end since you last posted?

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