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my sim%20card%20has%20stop%20wor

amr2
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my sim card stoped working im using it from sudan .
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MI5
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There is no PAYG coverage in Sudan, sorry.
http://international.o2.co.uk/internationaltariffs/travelling_abroad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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amr2
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yes but the data is working and i have anthor sim still working till now , but this one has stoped working
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MI5
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sudan.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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If you are close to a border country you may be able to manually connect to one of their networks though, Egypt for example. Not sure where in Sudan you are?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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amr2
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yes surebefore it's not working but in the bining of this months it's start working may be they didn't update this in thier web site but it's working and now my sim card is closed
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MI5
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I dunno mate.
Maybe @Martin-O2 can check?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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amr2
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@Martin-O2 i need a help here
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jonsie
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@amr2 wrote:
@Martin-O2i need a help here

He won't be in until tomorrow orning but I'm not sure how he can help you to be honest. He will check for you though.

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Martin-O2
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Thanks @MI5@jonsie

 

Hey @amr2 I can get someone to check if your sim has been deactivated at O2's end or if there are any other issues but if it's a problem with sim itself it will likely need replacing. 

 

I'll drop you a private message so I can get a few details. 

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