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Level 1: Joiner
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Registered: ‎06-01-2019
Accepted Solution

my compensation

when i will be receiving my compensation for 02 network failure
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Registered: ‎04-04-2012

Re: my compensation

@vicky1988 we were told it would be in the January bill, but it's only a few pence.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-01-2009

Re: my compensation

I wouldn't be treating yourself to very much.

This is how it will appear on your January bill :

Capture.JPG

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Registered: ‎17-03-2015

Re: my compensation

It’s only roughly £1,50 & will appear in your January bill. You should have received a text explaining this
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Re: my compensation


@lovemyphone wrote:
It’s only roughly £1,50 & will appear in your January bill. You should have received a text explaining this

As above January bill and as advised by @MI5

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Re: my compensation

If you were lucky like me, you would have got it in December. All £1,09 pence of it Smiley Tongue

*The Game Is On*


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Re: my compensation


@Cleoriff wrote:

If you were lucky like me, you would have got it in December. All £1,09 pence of it Smiley Tongue


Think I got mine too cause my airtime bill for December is a heck of a lot cheaper than normal if you add monthly reward as well

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Registered: ‎04-01-2009

Re: my compensation


@lovemyphone wrote:

@Cleoriff wrote:

If you were lucky like me, you would have got it in December. All £1,09 pence of it Smiley Tongue


Think I got mine too cause my airtime bill for December is a heck of a lot cheaper than normal if you add monthly reward as well


It's easy enough to check.