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Level 1: Joiner
Posts: 1
Registered: ‎02-09-2019
Accepted Solution

my calls

hello, is it possible to access my phone calls and recieve recordings or transcripts ?  thank you.

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Level 67: Unsung hero
Posts: 14,971
Registered: ‎31-03-2010

Re: my calls

@kg1963  As far as I'm aware, phone calls are not recorded, nor are written records kept. I'm fairly certain that would be illegal, unless it was under a court order.

I DO NOT WORK FOR O2



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Posts: 79,899
Topics: 572
Solutions: 3,818
Registered: ‎04-01-2009

Re: my calls

If you are a contract customer you can see all your called numbers going back 18 month. P&G you will need a SAR at a cost of £10 but again, only numbers called or texted.

There are no recordings or written transcripts available.

 

 

EDIT...forgot about NASA....

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Posts: 100,232
Topics: 546
Solutions: 12,743
Registered: ‎04-04-2012

Re: my calls

SAR's are now free @jonsie since the freedom of data bla bla bla legislation came into force.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 86,452
Topics: 729
Registered: ‎14-01-2013

Re: my calls


@MI5 wrote:
SAR's are now free @jonsie since the freedom of data bla bla bla legislation came into force.

rofl

*The Game Is On*

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Posts: 79,899
Topics: 572
Solutions: 3,818
Registered: ‎04-01-2009

Re: my calls

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Level 4: Observant
Posts: 181
Registered: ‎18-12-2018

Re: my calls

I dont think there is a way of recording phone calls but if you phone o2 up they should be able to numbres you called.