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moving from pay monthly to pay as you go, and keeping number

Kieran1
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where can i find information on how to keep number when moving from pay monthly to pay as you go?

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MI5
Level 94: Supreme
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@Kieran1 

You have to call customer services to make the change on 202 as it involves a change of billing platform, a contract cancellation and a new sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143423 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Kieran1 

You have to call customer services to make the change on 202 as it involves a change of billing platform, a contract cancellation and a new sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
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Kieran1
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Ok thanks very much for the info !

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