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Level 1: Joiner
MobileBlockhead
Posts: 1
Registered: ‎19-07-2019
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mobile blocked

[ Edited ]

‎19-07-2019 20:48 - edited ‎19-07-2019 21:08

why is my mobile blocked when there is £10 credit ?

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Cleoriff
Posts: 96,978
Topics: 757
Registered: ‎14-01-2013

Re: mobile blocked

on ‎19-07-2019 20:59

Hi @MobileBlockhead 

We would have no idea about that as we are all customers like yourself. You need to speak to customer services or use live chat Guide: How to find help & contact O2

Could you also remove your phone number as this is an open forum...??

*The Game Is On*

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MI5
Posts: 113,940
Topics: 568
Solutions: 15,330
Registered: ‎04-04-2012

Re: mobile blocked

on ‎19-07-2019 21:07

What do you actually mean by "blocked" @MobileBlockhead ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Posts: 83,136
Topics: 577
Solutions: 4,084
Registered: ‎04-01-2009

Re: mobile blocked

on ‎19-07-2019 21:15

Clean your sim card or try it in another phone

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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