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Level 1: Joiner
Posts: 1
Registered: ‎19-07-2019
Accepted Solution

mobile blocked

[ Edited ]

why is my mobile blocked when there is £10 credit ?

Posts: 73,390
Topics: 688
Registered: ‎14-01-2013

Re: mobile blocked

Hi @MobileBlockhead 

We would have no idea about that as we are all customers like yourself. You need to speak to customer services or use live chat Guide: How to find help & contact O2

Could you also remove your phone number as this is an open forum...??

*The Game Is On*

Posts: 88,587
Topics: 535
Solutions: 11,471
Registered: ‎04-04-2012

Re: mobile blocked

What do you actually mean by "blocked" @MobileBlockhead ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,412
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: mobile blocked

Clean your sim card or try it in another phone