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Level 1: Joiner
Posts: 1
Registered: ‎10-12-2018

make a payment

veb' een trying to maske a top up payment for an hour on different cards and jst need someone to help me!

Posts: 86,071
Topics: 526
Solutions: 10,772
Registered: ‎04-04-2012

Re: make a payment

@Acorn 

Call 4445 or try live chat http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 67,796
Topics: 663
Registered: ‎14-01-2013

Re: make a payment

@Acorn

Due to the network outage last week, some systems are still playing up. Others are having the same problem as you with top up. I suggest in the interim you purchasse a voucher fron a local shop, O2 or an ATM

Best of luck and welcome to the forum Welcome

*The Game Is On*


Community Manager
Posts: 4,206
Registered: ‎18-04-2018

Re: make a payment

HI @Acorn, and welcome to the forum Wave I hope you managed to top-up since you last posted - in addition to all the useful advice above, we have a useful guide listing all ways to top up here!

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