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koo
Level 1: Joiner
Posts: 1
Registered: ‎07-12-2018
Accepted Solution

lost sim

I have misplaced my sim. Now I am in spain. What should i do to get a new sim with the same number.

Thnx

Posts: 86,121
Topics: 526
Solutions: 10,778
Registered: ‎04-04-2012

Re: lost sim

@koo 

Help here https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Posts: 66,799
Topics: 544
Solutions: 3,348
Registered: ‎04-01-2009

Re: lost sim

You need to call and report it lost. Customer service will post a replacement with the same number to your UK address.