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international big boundle

fun2tri
Level 1: Joiner
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Dear Community
Today was the renewal day for my international big bundle, and while yesterday I charge the sim with £10, soon I figured there was £9.99 left on my account.
The mobile data was turned off precisely for that reason to prevent o2 from trimming my credit.
That 9.99 now is useless for me, what can I do, since I cannot upload 0.01 to get my bundle?
That seems to me a wasted £10 credit.

Sincerely,
Ferenc

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Cleoriff
Level 94: Supreme
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@fun2tri 

Call O2 on 4445 as we have no way of accessing your account.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Registered:

@fun2tri 

Call O2 on 4445 as we have no way of accessing your account.

Veritas Numquam Perit

Girl in a jacket
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fun2tri
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Thank you!
I had to be forwarded to an other member but they sorted it out, seems like the phone still managed to connect briefly to the network and that weird occasion has been charged 1p.
Now its all good! Thank you!

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Cleoriff
Level 94: Supreme
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You're welcome @fun2tri 

Veritas Numquam Perit

Girl in a jacket
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