Solved: if i

stephanie1 · ‎06-08-2019

if i want to buy a new phone cash payment why do i have to pay an extra 10 pounds on top of cash price

MI5 · ‎06-08-2019

The £10 is to top p the sim card but if you already have a sim with O2 the shop manager can choose to waive the fee.

If you order online, you don't have to pay the extra either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-08-2019

@stephanie1

The £10 is to top p the sim card but if you already have a sim with O2 the shop manager can choose to waive the fee.

If you order online, you don't have to pay the extra either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

if i

Money taken yet phone not topped up!

wifi calling

Cancel my rolling plan

Pay g transfer to pay m

Change providers with same number