how to opt out of an All Rounder bolt on

[Dibble]

I have just changed my tariff to a £10 big bundle and am trying to opt out of my all rounder bolt on but when I try Sorry, we can't remove this bolt on, talk to us on live chat, no help, 2202 even worse, what do I do my next payment is due tomorrow

[Cleoriff]

@Dibble 

Contact o2 via the numerous numbers in this guide. Guide: Coronavirus Community Help and Support 

The best one to call currently is 0800 587 4005