how do I register a new phone with the same number as before?
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on 03-03-2020 14:58 - last edited on 04-03-2020 12:39 by Martin-O2
I have a new phone. I have ported my old number to the new phone. But I can't register my new phone because the computer insists that I still have my old phone. How do I get around this?
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03-03-2020 15:01 - edited 03-03-2020 15:03
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03-03-2020 15:01 - edited 03-03-2020 15:03
This should help https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number/online-form
or
Give customer services a call Guide: How to find help & contact O2
Veritas Numquam Perit
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on 03-03-2020 15:08
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on 03-03-2020 15:08
What are you trying to register for ?
If it's your MyO2 it should automatically update with the new phone in a few days.
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on 03-03-2020 15:09
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on 03-03-2020 15:09
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on 03-03-2020 15:10
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on 03-03-2020 15:10
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-03-2020 15:13
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on 03-03-2020 15:13
I noticed after, too late again
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on 03-03-2020 15:14
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on 03-03-2020 15:14
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

