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help top up the balance

Vlad22
Level 1: Joiner
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I have a 16 digit code that I bought through PayPal. I can’t download it because I don’t understand English well. Please tell me what to press when you call 4444 to enter the voucher number. Thank you in advance for your help.

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MI5
Level 94: Supreme
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@Vlad22 

Option 1 then Option 2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126765 Posts
  • 613 Topics
  • 21740 Solutions
Registered:

@Vlad22 

Option 1 then Option 2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 5
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RafaC
Community Manager
Community Manager
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Hey @Vlad22 did you manage to sort this one out?

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Vlad22
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Everything worked out, thank you very much!

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MI5
Level 94: Supreme
  • 126765 Posts
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Registered:

You're welcome @Vlad22 👍

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
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