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hello i hope you can help

_b_
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hello my name is b and im new

now i am wondering exactly what kind of a deal i have got i received a telephone call last friday [this was after i had ordered a pay as you go sim for free over the internet] o2 rang me and talked me into a pay as you go but i have to top up £6 a month and i got the following deal 500 minutes 4.99 gb data and unlimited text messages now what if i do not use up all of the minutes and data within 30 days what if i do not use all of the 500 minutes and the 4.99 gb data do they get rolled over into the next month or does it start fresh from the first day of the new month? the reason i ask this is because i do not think i want the deal if the un used data and minuites does not roll over into the next month
i hope you can advise thank you

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Cleoriff
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@_b_ 

The data rolls over but nothing else, as it's unlimited. 

However, I'm concerned about the deal you were offered over the phone. ALL O2's Big Bundles have unlimited texts and minutes, although there is no data with the £5 BB.

All other BB's have data.

I think you must have spoken to a (not very) trusted partner for O2!

Personally I would ring and cancel the deal you are on and check out the O2 Big Bundles, here

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
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@_b_ 

The data rolls over but nothing else, as it's unlimited. 

However, I'm concerned about the deal you were offered over the phone. ALL O2's Big Bundles have unlimited texts and minutes, although there is no data with the £5 BB.

All other BB's have data.

I think you must have spoken to a (not very) trusted partner for O2!

Personally I would ring and cancel the deal you are on and check out the O2 Big Bundles, here

https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

*The Game Is On*

Girl in a jacket

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_b_
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thank you for your reply Cleoriff, i have already contacted o2 via social media messages on twitter, instagram, and facebook and i will contact them over the phone too and i will let you know how it goes 🤗

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Cleoriff
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Best of luck @_b_  Let me know how it goes wink

*The Game Is On*

Girl in a jacket
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_b_
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hey all i kind of have an update and i will try to post a detailed reply in here by wednesday as im a bit busy tomorrow 🤗

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Cleoriff
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Look forward to hearing all about it @_b_ 😉

*The Game Is On*

Girl in a jacket
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