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free 300 minutes

rb111
Level 1: Joiner
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on ‎17-04-2020 00:43

on ‎17-04-2020 00:43

 Hi , i received the free 300 minutes due to coronavirus but my wife and friend never got the text from o2. All on classic tarriff.  Any ideas? 

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MI5
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on ‎17-04-2020 00:54

on ‎17-04-2020 00:54

@rb111 

Sorry, no idea at all.

You'd need to call customer service. Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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