Re: faulty phone mast - Page 3

LukeR · ‎27-07-2018

i am having problems with my data connection, the internet will not work.

there is a H symbol next to the signal bars with an up arrow and a down arrow under it.

the upload arrow keeps flashing. no data ever comes down.

the faulty phone mast is in park square, ossett, west yorkshire.

it is not my phone, it works fine in other areas.

i also have a phone on giffgaff, this phone is affected by the problem too.

i reported the fault to o2 but they could not find the fault.

until this is fixed i am using an ee sim card in the phone and it works fine on ee so it is not a fault with my phone.

MI5 · ‎03-08-2018

But we need proof

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎03-08-2018

@MI5 wrote:
But we need proof

Show us yours then. Oh I forgot...you can't upload pics as your data speeds are rubbish...

Veritas Numquam Perit

MI5 · ‎03-08-2018

Hilarious !

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎03-08-2018

Can't beat a good screen'grab'

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

faulty phone mast

Money taken yet phone not topped up!

wifi calling

Cancel my rolling plan

Pay g transfer to pay m

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