emails

[JeanEShackleton]

Dear O2, I used to recieve emails to inform me of a statement is due. This has not happened for 2months now can you re-instate this facility please?  xxxxxxxxxxxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[Bambino]

@JeanEShackleton If you're a Pay & Go customer, which is the section you posted in, you don't receive bills or statements.

This forum is visible to the public. Please remove your phone number or you will get spammed.

Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your number.

FLAGGED

[MI5]

@JeanEShackleton 

You need to contact payment management
To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

Please also remove your phone number as the forum is public.

Flagged to mods for removal too.

[Enlli · Accepted solution]

We are all customers here so can't access accounts

Best Message O2 on
Facebook (https://o2uk.co/O2CFB) 
Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help